Convenient Travel Abaya
Shipping Countries: South Africa
Shipping States: Eastern Cape (South Africa), KwaZulu-Natal (South Africa), Mpumalanga (South Africa), Western Cape (South Africa), Gauteng (South Africa), Limpopo (South Africa), North West (South Africa), Northern Cape (South Africa), Free State (South Africa)
Ready to ship in 1-2 weeks
Courier Cost of R65 is applicable on all orders below R500 value.
Courier Cost of R85 is applicable on all orders above R500 value.
Courier Cost of R95 is applicable on all orders for outlying Grey areas.
Currently we ship within SA only.
All In stock Items are courier between 1-3 working days from date of purchase and clearance of EFT payments
All Other garments are custom made and require 5-7 days of production before we can dispatch your order
Once we have packaged your order to be delivered we will forward a tracking number in order to track your parcel delivery
All Deliveries are carried out by THE COURIER GUY
Kindly ensure that someone is available to receive your parcel.
We will not accept responsibility for packages which are returned to us or delivered to the incorrect location due to insufficient/incorrect address information.
Additional shipping fees will be due for re-sending any order(s). This must be paid in advance of shipment.
No changes to the delivery address may be made once items are dispatched.
All Items undergo a quality check before shipping to ensure the highest standard of
service. In the unlikely event that you are not satisfied with your purchase please
read our policies below and contact us immediately at firstname.lastname@example.org
Should you be dissatisfied with your purchase, kindly contact us within 5 working
days of receipt of your item. Please Note this does not apply to on sale items.
N.B. When trying on items of clothing, please do not use unnecessary force and
ensure you are not wearing perfume, make-up, deodorant etc. which may leave a
scent or mark on the item. We will be unable to accept the exchange of any item
where there is evidence that these instructions have not been followed.
Shipping of exchanged items
Goods must be returned within 5 days (including weekends). All returns with be for
the cost of the client. Safe return of the goods are for the client. Ahyaana Collection
will not be liable for any loss or damage during transit.
Goods that cannot be exchanged
Items that have been returned with damage caused by the customer; from personal
use/wear, not adhering to washing and care instructions or insufficient packaging
when returning the item.
Any sale, special offer and bespoke/custom items cannot be refunded/exchanged.
Sizes 28, 30, 40, 42 and 44 cannot be exchanged as these sizes are regarded as
custom sizes. Please ensure you have carefully read all product descriptions,
fabric/material descriptions’ and measurements to help you make an informed
decision before placing your order. For additional product information please contact
us at email@example.com
Goods that can be exchanged
Items that are unused, in perfect resalable condition with all tags attached and
original packaging included (mailing bag, gift box, accessory bag etc.) It is essential
that another item from the same collection that was purchased from be selected for
the exchange. Credit notes do not apply for future collection purchases unless
formally agreed upon.If you have any questions or concerns then please do not
hesitate to contact us at firstname.lastname@example.org
All requests for an exchange will be subject to availability of the product(s). It is
essential that another item from the same collection be selected for the exchange.
Credit notes do not apply for future collection purchases unless formally agreed
Exchange Process Time
Once received, an exchange may take up to 7-10 working days to be processed or
more during busy and sale periods. You will receive an email notification once the
exchange has been processed (please check your Spam/Junk folder for the email).
If you have not heard from our exchange team within 10 working days of your parcel
being delivered, please immediately contact email@example.com
WE RESERVE THE RIGHT TO REFUSE AN EXCHANGE IF THE PROCEDURES
OUTLINED IN THIS POLICY ARE NOT MET.
Black, Burgendy, Cuppachino, Teal, Purple, Navy Blue